OFRILI LEGAL
Terms of Service
Rules for using Ofrili eSIM services.
1. Who we are
Ofrili is a travel eSIM product operated by [YOUR LEGAL COMPANY NAME], a private limited company registered in England and Wales under company number [COMPANY NUMBER], with registered office at [REGISTERED OFFICE ADDRESS] (“we”, “us”, “our”). Ofrili is a trading name of [YOUR LEGAL COMPANY NAME]. Contact for legal notices: [email protected]. App support: [email protected]. Website: https://ofrili.com.
2. Agreement
By creating an account, using the Ofrili mobile application or website, or purchasing an eSIM plan or top-up, you agree to these Terms of Service, our Privacy Policy, Purchase & Non-Refund Policy and Acceptable Use Policy. If you do not agree, do not use the services.
3. Eligibility
You must be at least 18 years old (or the age of digital consent in your country) and able to form a binding contract. You are responsible for providing accurate account information and for securing your login credentials and device.
4. The service
Ofrili sells digital eSIM data plans and related top-ups for travel connectivity. Connectivity is provided via mobile network operators in covered destinations. Coverage, speeds, fair-use policies and activation rules depend on the selected plan and are shown in the app before purchase. We do not guarantee uninterrupted coverage in every location or on every device.
5. Accounts and communications
We may send transactional emails (verification, order confirmation, security notices) to your registered address. Support is provided by email at [email protected] and by in-app support tickets. We do not operate a public telephone support line.
6. Orders, pricing and payment
Prices are displayed in USD unless otherwise stated. Payment is processed by Stripe (card / Apple Pay where available) or by debiting your Ofrili wallet balance. You authorise us to charge the selected payment method for the order total. Wallet top-ups are prepaid credits. See the Purchase & Non-Refund Policy for refund rules.
7. Digital delivery and activation
After successful payment we provision an eSIM profile (or top-up) digitally. Delivery is typically immediate. You are responsible for installing the eSIM on a compatible unlocked device and for enabling data roaming as instructed. Device compatibility lists are indicative; regional model variants may differ.
8. Non-refundable digital products
eSIM plans, data top-ups and wallet top-ups are digital products delivered electronically. Except where mandatory consumer law requires otherwise, all sales are final once payment succeeds and the product is made available for installation or use. Change of mind, unused data, delayed travel, or device incompatibility after delivery instructions are available do not create a right to a refund. Full detail is in the Purchase & Non-Refund Policy, which forms part of these Terms.
9. Acceptable use
You must not use Ofrili services for unlawful, abusive, fraudulent or network-harming activity. We may suspend or terminate accounts that breach these Terms or our Acceptable Use Policy.
10. Intellectual property
App design, trademarks (including Ofrili), and content are owned by us or our licensors. You receive a limited, non-exclusive licence to use the app for personal or internal business travel connectivity only.
11. Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential losses, lost profits, or losses caused by network outages, mobile network operators, device configuration, or events outside our reasonable control. Nothing in these Terms excludes liability that cannot be excluded under English law (including death or personal injury caused by negligence, or fraud). Our aggregate liability arising from any order is limited to the amount you paid for that order.
12. Governing law
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, without prejudice to mandatory consumer rights in your country of residence where applicable.
13. Changes
We may update these Terms by posting a new version in the app and on https://ofrili.com. Material changes apply to new purchases after the effective date. Continued use after the effective date constitutes acceptance of the updated Terms.
14. Contact
Legal: [email protected] Support: [email protected] Registered office: [REGISTERED OFFICE ADDRESS] Company number: [COMPANY NUMBER]